Welcome to the official website of Hotel Olive Karawaci. By accessing or using our website and services, you agree to comply with the following Terms of Service. Please read them carefully before making any reservations or inquiries.
1. General Terms
These Terms apply to all visitors, guests, and users of the Hotel Olive Karawaci website. By continuing to use our site, you acknowledge that you have read, understood, and agreed to be bound by these terms and all applicable laws and regulations.
2. Reservations and Payments
All reservations made through our website are subject to room availability and confirmation. Guests are required to provide accurate personal and payment information.
Hotel Olive Karawaci reserves the right to cancel any booking in case of invalid payment details, suspected fraud, or other irregularities.
Prices displayed on the website are subject to change without prior notice and may vary based on room type, booking date, and promotional offers. Taxes and service charges will be applied as required by law.
3. Check-in and Check-out
Guests must present a valid ID or passport upon check-in. The standard check-in time is 2:00 PM, and check-out time is 12:00 PM.
Late check-outs are subject to availability and may incur additional charges.
4. Cancellation and Refund Policy
Cancellations and refunds depend on the room rate and package selected during booking.
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Flexible bookings: Can be modified or canceled within the allowed period stated on your reservation confirmation.
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Non-refundable bookings: Cannot be canceled or modified once confirmed.
Refunds (if applicable) will be processed according to our hotel’s financial policy and may take several business days to appear in your account.
5. Use of Website
You agree to use this website only for lawful purposes, such as obtaining information or making legitimate reservations. Any unauthorized use — including fraudulent bookings or attempts to disrupt the website’s operation — is strictly prohibited.
6. Intellectual Property
All content on this website, including text, images, logos, and design elements, is the property of Hotel Olive Karawaci and is protected by applicable copyright laws.
You may not copy, reproduce, or redistribute any material from this site without prior written consent.
7. Limitation of Liability
Hotel Olive Karawaci strives to ensure the accuracy of all information presented on this website but does not guarantee that all details are error-free. The hotel is not liable for any direct or indirect damages resulting from the use or inability to use the website, including interruptions, inaccuracies, or third-party links.
8. Privacy Policy
Your use of this website is also governed by our [Privacy Policy], which explains how we collect, use, and protect your personal data.
9. Changes to the Terms
Hotel Olive Karawaci reserves the right to update or modify these Terms of Service at any time without prior notice. Continued use of the website after changes are posted constitutes your acceptance of those changes.
10. Contact Us
If you have any questions regarding these Terms of Service, please contact us at:
Hotel Olive Karawaci
Email: info@hoteloliveindonesia.com
Phone: +62 21 2951 7777
Address: Jl. Imam Bonjol No 777 Karawaci, Tangerang, Banten – Indonesia
