At Hotel Olive Karawaci, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when visiting our website or using our services.
1. Information We Collect
We may collect personal information such as your name, email address, phone number, and payment details when you make a reservation or contact us through our website. We may also collect non-personal information such as browser type, device information, and website usage statistics to improve our services.
2. How We Use Your Information
Your information is used solely to process reservations, provide customer support, and enhance your experience with Hotel Olive Karawaci. We may also use your contact information to send updates, promotions, or important service-related notifications — only if you have agreed to receive them.
3. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. Your data may only be shared with trusted partners who assist us in operating our website or managing hotel services, under strict confidentiality agreements.
4. Data Protection
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. All payment transactions are processed through secure and encrypted systems.
5. Cookies
Our website uses cookies to improve user experience and analyze site performance. You can choose to disable cookies through your browser settings, though some parts of the website may not function properly without them.
6. Your Rights
You have the right to access, update, or request deletion of your personal information. To exercise these rights, please contact us using the information below.
7. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Hotel Olive Karawaci
Email: info@hoteloliveindonesia.com
Phone: +62 21 2951 7777
Address: Jl. Imam Bonjol No 777 Karawaci, Tangerang, Banten – Indonesia
